Customer Service

To ensure you can keep a close eye on your account, we handle/provide
 

• credit notes of all kinds
• corrections to invoices & changes to orders 
• quality-assured sales administration

Your competent point of contact for all issues related to Customer Service 
 

• complaints, returned goods & repairs
• support is provided in German, French, Italian and English
• point of contact for constructive feedback on products & services

When know-how and sound craftsmanship are required
 

• coordinated handling of complaints on site
• services
• quality assurance

For the uncomplicated return of goods
 

• collection and inspection of all returned items
• efficient processing of repair jobs
• quality assurance of products is maintained